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  • The Mutual Difference
    As a mutual we are owned by and responsible to our policyholders; small enough to provide personal service yet large enough to provide extended coverage. We are a strong local company supported by membership in a nationwide multi-million dollar network of Mutual insurance companies.

    Identity Theft Checklist

    If you suspect you are a victim of Identity Theft please refer to the following: 

    q       Report the crime to the local police as soon as possible.  Be sure to obtain a copy of the police report for future reference. Also notify the RCMP phonebuster unit at 1-888-495-8501.

    q       Notify all creditors and financial institutions with which you have dealings – such as Banks, Credit Card Companies, Utilities, Lending Firms, and Retailers etc.

    q       Be cautious of hiring a “credit repair” firm prior to checking with the Better Business as to their legitimacy.

    q       Cancel your credit cards and have new cards issued. Explain in detail the reasons for this and inquire about accounts opened fraudulently in your name.

    q       Cancel all ATM cards and have a new one with a new PIN numbers issued.

    q       Destroy your cheque books and have new and different cheques issued.

    q       Cancel any telephone calling cards.

    q       Follow up with Canada Post in the event you think your mail is being tampered with or diverted.

    q       Follow up with your local land registry office to confirm ownership of your property and whether your identity has been used to register other properties.

    q       Obtain a new driver’s license and health card. Advise both the MTO and Ministry of Health of the reasons you require new cards.

    q       Obtain a credit report and have it noted to reflect an ID Fraud Occurrence. Follow up with a further report to insure your ID isn’t being used again.

    q       Obtain a new birth certificate if necessary.

    q       Obtain a new Canadian passport, Status Card, Canadian Citizenship Certificate, Immigration Record of Landing or Permanent Resident Card if necessary, by visiting the Ontario Government site: www.gov.on.ca and follow the Identity Theft links.

    q       Change your password on all accounts where a password is required.

    q       If you suspect your SIN number is being used contact Human Resources Development Canada at:

            Social Insurance Registration

            P.O. Box 7000

            Bathurst, NB E2A 4T1

            E-mail: sin-nas@hrdc-drhc.gc.ca

    q       Keep a log of the time and expenses you incur to recover your identity and re-establish your credit.

    q       Notify the Privacy Commissioner at www.privcom.gc.ca  or 1800 282 1376.

    q       In the event you require legal counsel be sure to notify your insurance company.

    q       For additional instructions on replacing ID contact 1-800 O Canada

     Additional information and assistance on recovering your identity can be found at the following web sites: 

    • RCMP                                                                     www.rcmp-grc.gc.ca
    • Ontario Government                                             www.gov.on.ca
    • Consumer Measurers Committee                      www.cmcweb.ca

            Identity Theft Registry

    Use the attached forms to assist in the recording events related to an Identity Fraud Occurrence.

     Reporting an Identity Fraud Occurrence to the Authorities 

    Police Division

    Date of Contact

    Officer I.D.

    Report Number

    Phone Number

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Financial Institutions, Creditors and Card Issuers                                                      

    Institution

    Date of Contact

    Person Contacted

    Report Number

    Phone Number

    Card Cancelled Y/N - Date

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     Government Agencies  

    Agency

    Date of Contact

    Person Contacted

    Document Required

    Report Number

    Phone number or email address

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     Utilities-(Gas/Oil Companies, Cable/ Satellite Companies, Telephone and Hydro etc) 

    Utility

    Date of Contact

    Person Contacted

    Report Number

    Service Change Y/N - Date

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     Record of Expense 

    Type of expense

    Date expense incurred

    Amount of expense

    Receipt attached Y/N

    Comments

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    OB-0185-1106                                www.norfolkmutualinsco.on.ca

     
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    Norfolk Mutual Insurance Co.
    R.R.#1, 33 Park Road
    Simcoe, Ontario N3Y 4J9
    Canada

    Telephone: (519) 426-1294   Fax: (519) 426-7594
    E-mail: norins@norfolkmutualinsco.on.ca

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